Any Device, Anywhere

Accessing therapy shouldn't require technical expertise or a specific device. Therapy England works directly in your browser, on your phone, tablet, laptop, or desktop, with no app downloads, plugins, or software installs. As long as you have an internet connection and a device with a camera, you're ready.

What this means for you

• No downloads or installs required

  Open your browser, click your session link, and you're in. It works on Chrome, Safari, Firefox, and Edge on any device.

• Works on mobile and desktop

  Access your sessions from your smartphone on the go or from your laptop at home, the experience adapts to your screen.

• Stable, high-quality video

  Our WebRTC-based platform optimises video quality based on your connection speed, maintaining stable calls even on slower connections.

• Access from anywhere in the world

  Travelling abroad? Your therapist is still accessible. As long as you have internet, you have therapy.

Frequently asked questions

What internet speed do I need?

A standard broadband or 4G mobile connection is sufficient. We recommend at least 2 Mbps upload and download for good video quality.

Can I use therapy on my phone?

Yes. Our platform works on modern smartphone browsers (Chrome or Safari). No app download is needed.

What if my internet connection drops during a session?

Your therapist will wait briefly and you can rejoin via the same session link. For frequent connectivity issues, audio-only sessions are an option.

Is online therapy as effective as face-to-face?

Research consistently shows online therapy produces equivalent outcomes to in-person therapy for most conditions. Many clients prefer it for the convenience and comfort of accessing sessions from home.

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