A clearer way to ask for support at work.

Employee guide · EAP support

Share this guide with your employer or HR team if your workplace does not have an EAP yet.

Explore support

Support that fits around real life.

Work can be meaningful, demanding, or both. An EAP gives you a confidential place to talk through stress, change, relationships, low mood, anxiety, or the things that are difficult to name.

You do not need to wait for a crisis or arrive with the perfect explanation. A qualified therapist can help you make sense of what is happening and decide what might help next.

Your employer may make the route to support available, but the therapeutic relationship is for you. Read the specific privacy information for your workplace arrangement before beginning.

How it works

  1. 01 · Check your route

    Use the information from your employer, or share this guide with HR so they can explore an arrangement.

  2. 02 · Choose your first step

    Create an account or sign in, then review the available next steps and support information.

  3. 03 · Talk at your pace

    Meet a qualified therapist privately online, with a plan shaped around your needs and circumstances.

A private space to speak honestly.

  • Your conversations

    Personal therapy conversations are not a workplace performance report.

  • Your pace

    You can take time to understand what you need and what feels manageable.

  • Your choices

    A therapist can offer options; you remain part of deciding what happens next.

  • Your safety

    Confidentiality has limits where there is a serious and immediate safety concern, which your therapist will explain.

You can start with a question.

What is an Employee Assistance Programme?

An EAP is a workplace-supported route to practical and emotional support. Your employer chooses the arrangement, while your conversations with a therapist remain private within the limits explained before support begins.

Will my employer know what I talk about?

Therapy conversations are not shared with your employer as personal clinical detail. Any organisation-level reporting must be agreed separately and should use appropriate safeguards and aggregate information.

How do I get started?

Use the access instructions provided by your employer, or share this guide with your HR team if they are exploring an EAP. If you already have a Therapy England account, use Sign in at the top of this page.

Is this a crisis service?

No. Therapy England is not an emergency or crisis service. If you may be in immediate danger, call 999 or use the urgent UK support options on our crisis page.

Your next step can be small.

Explore the support available to you, or sign in if you already have an account.

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